Manum88 Privacy Policy – Your Personal Data Protection

1Introduction

Manum88 takes the privacy of every member seriously. This Privacy Policy ("Policy") explains our practices regarding the collection, processing, storage, and protection of your personal data when you use the manum88.net website and our mobile app.

This policy is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards. We are committed to ensuring your personal information is always managed transparently, responsibly, and securely.

Every time you register an account, make a deposit, play a game, or simply browse our website, those interactions involve the processing of certain data. This policy clearly explains every aspect of that process so you can make informed decisions about your privacy.

2Information We Collect

Manum88 only collects information that is strictly necessary to provide our services safely and efficiently. Below are the categories of data we collect:

We do not collect any sensitive personal information such as biometric data, health information, or religious beliefs unless specifically required by applicable law.

3How We Use Your Information

Every piece of information we collect has a clear and legitimate purpose. We do not process your data arbitrarily. The primary uses of your data include:

• Service provision: Processing registrations, managing accounts, handling deposits and withdrawals, and enabling access to games.
• Identity verification: Conducting required KYC processes to keep your account secure and compliant with legal requirements.
• Communication: Sending important account notifications, promotions you have consented to receive, and service updates.
• Security: Detecting and preventing fraud, money laundering, and other suspicious activities that could harm the platform or other members.
• Platform improvement: Analysing usage patterns in aggregate to improve the user experience and platform performance.
• Legal compliance: Meeting reporting obligations to relevant authorities when required by law.

We will not use your data for purposes outside this list without obtaining your new consent beforehand.

4Sharing Information With Third Parties

Manum88 does not sell your personal data to any third party. Full stop. However, there are limited situations where we need to share certain information with other parties:

• Payment providers: Minimal transaction data is shared with the payment processors we use to enable deposits and withdrawals. All these providers are subject to strict data protection agreements.
• Technical service providers: Companies that help us operate the platform (e.g., cloud and security services) may access limited data strictly within the scope of their work.
• Legal authorities: We will disclose information to law enforcement agencies or regulatory bodies when required by Malaysian law or court order.
• Fraud prevention: In certain cases, information may be shared with industry fraud detection systems to protect all platform members.

5Your Data Security

Protecting your data is more than a technical obligation — it is our promise to every manum88 member. We implement multiple layers of security to keep your information protected at all times:

• 256-bit SSL Encryption for all data transmitted between your device and our servers.
• Data encryption at rest for all sensitive information stored in our databases.
• Two-factor authentication (2FA) available to all member accounts as an added layer of protection.
• Continuous security monitoring using an automated threat detection system 24 hours a day.
• Regular security audits by independent third parties to identify and address any system vulnerabilities.
• Strict access controls — only authorized personnel may access members' personal data, and every access is logged and monitored.

While we implement industry-best security measures, no system can be guaranteed 100% secure. In the event of any data security breach affecting you, we will notify you within the timeframe required by law.

6Cookies and Tracking Technologies

The manum88 website and app use cookies and similar technologies to enhance the user experience and ensure the platform runs smoothly. Here are the types of cookies we use:

• Essential cookies: Required for basic platform operations such as login and session security. These cookies cannot be disabled.
• Performance cookies: Collecting anonymised data about how you use our website to help us improve it.
• Preference cookies: Storing your personal settings such as preferred language and display preferences.

You can manage cookie settings through your internet browser settings. Please note that disabling certain cookies may affect the functionality of some features on our platform.

7Your Rights

As a manum88 member and data subject under Malaysia's PDPA, you have the following rights regarding your personal data. We respect and facilitate the exercise of all these rights:

To exercise any of the above rights, contact our customer support team. We will process your request within 30 business days and may require identity verification before any action is taken.

8Data Retention Period

We retain your personal data only as long as it is necessary to fulfill the purposes stated in this Policy or as required by law. Generally:

• Active account data is retained for as long as you remain a manum88 member.
• After account closure, financial transaction data is retained for 7 years in accordance with legal requirements related to anti-money laundering.
• Customer support communication logs are retained for 2 years for reference and service improvement.
• Technical and security log data is retained for 12 months for investigation purposes if necessary.

Once the retention period expires, your data will be securely deleted or anonymised using industry-approved procedures.

9Child Protection

If we discover that personal data of someone under the age of 18 has been collected without our knowledge, we will take immediate action to delete that data and close the account in question. Parents or guardians who believe their child may have registered on our platform are encouraged to contact our support team immediately.

10Privacy Policy Amendment

Manum88 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Whenever this Policy is updated, the "Last Updated" date at the top of this document will be revised.

For significant amendments that affect how we process your data, we will notify you via in-account notifications or email. Continued use of the manum88 platform after any amendments are published indicates your acceptance of the updated terms.

11Contact Us

If you have any questions, concerns, or wish to exercise your data privacy rights, our support team is available to assist 24 hours a day, 7 days a week. You can contact us via:

• Live chat within the manum88 platform or mobile app
• Support email: [email protected]